Landing: “We’ve already rolled out more than 150 lockers”
Key Summary
- The Partner: Landing, a real-estate subscription service that offers fully-furnished apartments with flexible leases.
- The Challenge: Managing thousands of key handovers for furniture installers, maintenance staff, cleaners, and tenants.
- How did Landing use KeyNest?: After reliably using KeyNest Points for several years, Landing decided to optimise their operations further by installing 150+ KeyNest Private Lockers on all relevant sites, creating 24/7 key access for whoever needed it.
- Key Results: Key collection now takes less than 5 seconds thanks to the tap-and-go NFC system, scalability and flexibility for managing access, an intuitive dashboard tracked all key movements, and a key management system that required no extra training for staff.
Landing is a unique apartment renting service which offers fully furnished apartments across the United States for an annual membership fee of $200.
Tenants can choose from any of the 20,000 fully furnished apartments, with a minimum length of stay of 30 days. What sets Landing apart is the flexibility offered by their large network of properties. In case a tenant needs to move to another city, they can give a few days' notice and find a new apartment through Landing, making the process seam
Landing Standby is the company’s newest rental service, enabling tenants to live in an apartment for a fixed monthly fee of $1,495, regardless of the usual rent price - provided there’s no other tenant keen to live in the space. Landing is the perfect option for remote workers or anyone who wants the freedom to live in different cities across the country in a flexible way.
Landing is the perfect option for remote workers or anyone who wants the freedom to live in different cities across the country in a flexible way.
Over the years, Landing has relied on KeyNest to support this model, using KeyNest Points to securely store and exchange keys in many of their markets. This has been especially valuable in urban areas, where traditional storage methods can be difficult, and has played an important role in supporting the company’s rapid growth.
As Landing continues to expand, they’ve now taken the next step by introducing KeyNest Lockers - adding even greater scalability and flexibility to their key management.
How did Landing start using KeyNest Lockers?
Landing has been a long-term user of KeyNest Points, relying on them to provide secure and flexible key storage across many of their markets. Building on this success, the company recently decided to extend the partnership by adopting KeyNest Lockers alongside Points, ordering 150 lockers and counting to support their growing operations.
Why key management with KeyNest Lockers?
With lockboxes increasingly facing restrictions in cities around the world, and smart locks still costly to install at scale, KeyNest provides a secure, flexible alternative.
Over the years, Landing has relied on KeyNest Points to securely store and exchange keys across many of their markets. Building on that success, they introduced KeyNest Lockers to gain even more advantages as their operations continued to scale.
What support does KeyNest provide to Landing?
KeyNest services come with complimentary 24/7 Customer Support, and for major clients like Landing, this extends to a dedicated Account Manager service. The company works closely with KeyNest Operations Manager, Violetta, communicating via Slack to request new locations or solve any last-minute issues that arise.
Cobb highlights the impact of this close collaboration:
How was the KeyNest experience so far?
Christopher Cobb sums up the experience in a few words:
