Smart key exchange for online agents

Increase your productivity with KeyNest Stores - the most convenient way to manage property access remotely. Exchange keys at our network of 1500 locations and receive notifications when they’re picked up or collected.

Offer a true hands-off service, keys included

Hands-off landlords will no longer need to come to the property to provide access. Instead, they simply drop off their keys at the nearest KeyNest, so you can provide access as and when required.

Provide access just by sharing a code

You can use KeyNest to let in Viewing Assistants, Viewbers, Engineers, Surveyors, Contractors, Cleaners, the buyers / tenants on completion, and your own LPEs. Just send them a 6-digit access code.

Always know the status of your keys

We automatically notify all the relevant stakeholders in real-time as keys are collected or dropped off, providing with valuable audit trail as well as the live status of the keys at all times.


Host with confidence! We're a global Host Assist partner of Airbnb


Find your nearest
KeyNest Store

Some of the cities where we are based

What KeyNest customers are saying

“KeyNest really simplified my life as a host. The guests really like it, and I can manage check-ins from anywhere. I actually use it for my cleaners as well - it’s so simple to use.”
— Enzo, Airbnb host

“KeyNest was so easy to use, we checked in whenever we wanted to -I wish every Airbnb host had this.”
- Oliver, Enzo’s Airbnb guest

Want to see more testimonials? Visit our Trustpilot page.

Why KeyNest?

Key exchange with KeyNest is the easiest way to provide access to a property remotely.

The easy solution

Convenient, easy and fuss-free key exchange.

Peace of mind

Safe and secure insurance-approved key storage.

Updates - wherever, whenever

Email notifications and online status tracking.

Save time and money

Use your resources more efficiently and concentrate on growing your business.

Nationwide coverage

Our Stores are within 5 minutes of most UK properties

We’re here for you, 24/7

Round-the-clock key access and support.


We have three price plans that all feature online key tracking, 24/7 UK support and access to our network of 1500 stores. Just choose to be billed annually, monthly or per collection, depending on how often you’ll be using KeyNest.


£5.95 per key collection
£7.14 incl VAT

drop-off is always free

key storage for 30 days
online key tracking
24/7 support


£14.95 per month
£17.94 incl VAT

billed annually

unlimited key collections
unlimited key storage
online key tracking
24/7 support


£18.95 per month
£22.74 incl VAT

billed monthly

unlimited key collections
unlimited key storage
online key tracking
24/7 support

Easy signup – You can cancel any time!

Frequently Asked Questions

Not sure how to add your keys to KeyNest? Not sure which plan to go for? The questions we get asked the most are below. Can’t find what you’re looking for? Reach out to our friendly support team by email or give us a ring on 0203 633 4599.


What are Nests?

Nests are our network of locations that provide a smart key exchange service, allowing customers to securely store keys so that someone else can collect them later. Our regular Nests are a variety of independent local businesses, and we have automated lockers outside supermarkets, retail parks and shops.

Is KeyNest right for me?

KeyNest is ideal for anyone who wants to securely give access to a property, such as:

  • Airbnb hosts sharing keys with guests and cleaners
  • Short-term rental companies sharing keys with guests, cleaners, greeters, or maintenance staff
  • Real estate agents sharing keys with contractors and staff
  • Busy urban residents sharing keys with their friends, cleaners or contractors.

Is KeyNest secure?

Keys in our regular Nests are stored securely in a locked safe and only handled by trained staff, and our automated lockers are fitted with security cameras. We will never ask you to provide us with your exact address, so the identity of your keys will be protected at all times. Whether you are using regular key Nests or automated lockers, you’re able to track the movements of your keys with our automatic notifications.

Where is my nearest key Nest?

We have over 1500 locations across the UK and Europe, so your local key Nest is probably just around the corner. Head over to our locations map to find your nearest KeyNest.

How do I add new keys to my account?

Adding your keys only takes 30 seconds! Sign up or log in and you’ll be promoted to add a new key. Then just choose your local key Nest and select your plan, and your key will be added to your account.

How do I drop off my keys?

After you add a key in the "My Keys" section online, you will receive a 6-digit drop-off code. If you’re dropping off your keys at one of our regular key Nests, the staff will enter the code and attach one of our fobs. The keys will then be scanned and stored securely in our safe. If you’re using one of our automated lockers, just select send a parcel on the screen, enter the drop-off code, and place your keys inside the locker.

How are my keys collected?

Generate a collection code from the my keys section of your dashboard and send the details to the person who will be collecting the key. They can then collect the key by sharing the code with the staff at our regular Nests or entering the details into one of our automatic lockers.

How will I know if my keys have been collected?

Every time your keys are dropped off or collected at one of our Nests you’ll automatically receive an email notification with the details. You can also see the movement history of your keys at any time by logging into your KeyNest dashboard.

How are keys returned?

At our regular Nests your keys just need to be handed back our shopkeeper, who will scan them and place them back in our safe. If the key is being returned to an automatic locker, just select send a parcel, re-enter the code used to collect the keys and place them back in the locker.

What should I do if I lose or damage my KeyNest fob?

Our fobs are pretty sturdy, but if they’re damaged or lost give us a call on 0203 633 4599 and we’ll sort it out.