Secure by design
When you rent your biggest asset to strangers you want to know that everything is running smoothly.
That is why KeyNest has been designed with security at its core. We don't compromise on security, down to every detail. KeyNest is the only key exchange solution approved by host insurance specialist GuardHog.
KeyNest, its staff and its partner locations will never ask you to disclose your property’s exact address. Every key in our system has an identical NFC fob so your keys remain anonymous at all times.
Our solution is insurance-approved by GuardHog, which provides specialist insurance to the sharing economy sector and is underwritten by Hiscox. We also have public liability insurance up to £1m.
All of our collection codes are valid only once. Unlike mechanical lockboxes, the person collecting the keys cannot access them again after depositing them.
Keys are held inside a key-protected safe behind a counter which is staffed at all times. Our locations are carefully vetted to ensure your keys are safe and your guests have the best experience.
Get notified at every Move
You are immediately notified every time your keys are collected or deposited. You can also view all past movements of each key from your dashboard.
Secure payment processing
We use PCIDSS-compliant payment processor Braintree (owned by PayPal) for encrypting and processing card payments. We don’t hold any payment information.
Our locations are vetted and their staff trained to ensure your keys are properly handled & stored. We provide all infrastructure including key safes, mobile terminals and key tags.
Each fob is encrypted so that it can only be read by our mobile terminal in our locations. No sensitive account information is ever transmitted via the mobile terminal.
NFC key fobs
We attach our custom-branded NFC key fob to every keyset in order to track it. The information inside the fob is encrypted so that only KeyNest terminals can link it to your account. Our fobs are made of hard ABS which is resistant to water and dust and will withstand any impact.
When you log into your KeyNest account via your web or mobile browser, SSL technology protects your information using both server authentication and data encryption. In addition, our database is protected behind firewalls.