Secure by design
We understand that you want everything to be okay when you rent out your home. That’s why KeyNest has been designed with security at its heart, right down to the last detail.
Explore our security section to find out how we keep your keys safe.
Our staff will never ask you for the full address of your property. The identical fobs on our keys mean that your keys will remain anonymous at all times.
KeyNest is the only key exchange solution which comes approved by GuardHog, the host insurance specialists underwritten by Hiscox. We also have public liability insurance up to £1m.
All of our collection codes are single-use by default. That means that once someone has collected the keys they can’t access them again once they’ve been returned.
Encrypted NFC keyfobs
Every one of our keys is fitted with an encrypted NFC fob, which can only be read by our devices. No sensitive data is ever transmitted to the device.
Secure payment processing
We use PCIDSS-compliant payment processor Braintree (owned by PayPal) for encrypting and processing card payments. We don’t store any card information.
Notifications at every move
You are immediately notified every time your keys are collected or dropped off at one of our stores. You can also view past movements from your dashboard.
All keys at our regular stores are stored inside a locked safe, which is fitted securely behind the counter and staffed at all times.
We carefully vet our locations and train staff to ensure your keys are always properly handled and stored.
Our automated lockers are in well-lit areas and are monitored by 24-hour CCTV to keep your keys safe.