Careers at KeyNest

KeyNest is a fast-growing technology company with around 50 people and offices in Paris and London, although most of our team works remotely. We’re best known for our convenient Airbnb key holding service which welcomes millions of guests every year, but we have an innovative product line spanning hardware, software, and services, which are sold to B2B and B2C customers across 18 countries and a dozen industries.

The role

We are looking for an ambitious, committed Content Specialist to bring to bring to life a number of campaigns with compelling, on-brand copy, visual and video content. You’ll have to quickly grasp how prospects perceive their own needs and position our product or service accordingly, across multiple KeyNest offerings, target industries, and geographies. 

You’ll be working closely with both of founders as well as our talented digital marketing manager, who will support you with the technical implementation of campaigns, and we are keen to give you space to be creative whilst we share our knowledge of our target industries. 

This is a high-commitment role. One of the founders will invest significant time to train you, together craft a career development path for you inside KeyNest, and coach you to progress. We don’t hesitate to promote and reward high-achieving individuals and provide you the tools needed to realise you full potential. We believe that high job satisfaction leads to high performance, and we are proud of our very low staff turnover rate.

We are more interested in you than your location. On-site working options are available out of our London and Paris offices. Fully remote working is also possible from any European time zone, but you should be able to come to London office for at least one week during the first month. 

Core responsibilities

• Customer insight: Build a deep understanding of each target customer group—their needs, pain points, and buying journeys—and use these insights to shape how each KeyNest offering is positioned across all marketing channels.

• Content creation: Write and edit landing pages, digital and physical ads, case studies, emails, brochures, and social posts. Produce both copy and supporting visual content.

• Case studies: Reach out to customers, interview them (in person or online), and produce high-quality case studies combining video, visuals, and written content.

• Video content: Develop briefs, concepts, and scripts for explainers, customer stories, feature showcases, and social ads. Coordinate shot lists, storyboards, talking points, and work with the videographer to adapt videos for specific industries and formats.

• Email campaigns: Plan and execute targeted email campaigns. Work closely with Sales to improve lead quality and follow-up effectiveness.

• Event management: Coordinate and organise our presence at 3-5 events every year.

• Brand voice: Ensure tone, style, and messaging are consistent across all channels and assets.

• Partner collaboration: Occasionally, coordinate joint PR, announcements, and social media activity with a partner company.

Who we are looking for

• At least 1-2 years experience in a full-time role content-creation role, ideally B2B.

• Creativity, enthusiasm, and deep empathy with target groups.

• Enjoys a challenge and comfortable receiving feedback and asking for help where needed.

• Excellent communicator (written, verbal, visual) with an ability to write compelling copy.

• English proficiency at a native speaker level. Fluency in French will be considered a plus.

• Excellent time-management and organisational skills, able to plan projects and resources needed, coordinate with colleagues and customers autonomously.

• This is a full-time role, and a long-term (multi-year) commitment is expected. We automatically reject all candidates with a freelance mentality, including all candidates who have been freelancers in the past.

What we offer

• Competitive salary.

• Experience a workplace that is entrepreneurial, fast-paced, team-oriented and fun. 

• Can be based out of our London, or Paris office, or fully remote.

• Active coaching from our top leadership.

• A clear path to develop your career onto a senior position in a well-established scale-up.

If this sounds like a role that you could thrive in, then we would love to hear from you. 

To apply, please fill in this form (it takes one minute)

KeyNest is an award-winning travel tech startup whose mission is to facilitate Airbnb key handovers worldwide. The KeyNest network is made of thousands of local shops across the world, where Airbnb hosts and property managers can securely store their keys so that their new tenants/guests/cleaners/contractors can pick them up whenever is convenient.

As a global partner of Airbnb, we have checked in more than 1,000,000 guests across 500 cities on three continents. Our team is the heart of soul of this business and its continued global expansion. We’re looking for a Business Development Associate to grow our network of KeyNest Stores. This is a paid 4-6-month internship based in London. 

The role

• Recruit new stores to join the KeyNest partner program, in person and over the phone 

• Liaise with our customers to find the best suitable partner 

• Train and/or mystery shop our partner stores where required 

• Demonstrate an in-depth knowledge of our product offering to customers

• Help provide excellent support for our customers

Who we are looking for

• Excellent communication and outgoing personality 

• Available to travel extensively in and around London and occasionally outside 

• Pro-active, self-motivated, and work well in a team environment style 

• Excellent English, knowledge of other languages a plus 

• Experience as an Airbnb host/guest is a plus 

• Available for 4 months minimum

• Available to start immediately

What we offer

• Allowance of £700 / month

• Possibility to be hired full-time or to continue working remotely whilst at university 

• A unique chance to make your mark in a dynamic and very fast-growing company shaking up the sharing economy 

How to apply

If you want to join the KeyNest team, please send your CV and a few lines about yourself to careers@keynest.com. We look forward to meeting you.

KeyNest is an award-winning travel tech startup whose mission is to facilitate Airbnb key handovers worldwide. The KeyNest network is made of thousands of local shops across the world, where Airbnb hosts and property managers can securely store their keys so that their new tenants/guests/cleaners/contractors can pick them up whenever is convenient.

As a global partner of Airbnb, we have checked in more than 1,000,000 guests across 500 cities on three continents. Our team is the heart of soul of this business and its continued global expansion. We’re looking for a Business Development Associate in Spain to grow our network of KeyNest Stores. This is a paid 3-4 month internship.

The role

• Recruit new stores to join the KeyNest partner programme, in person and over the phone

• Liaise with our customers to find the best suitable partner

• Train and/or mystery shop our partner stores where required

• Demonstrate an in-depth knowledge of our product offering to customers

• Help provide excellent support for our customers

Who we are looking for

• Fluency in Spanish is required

• Excellent communication and outgoing personality

• Pro-active, self-motivated, and work well in a team environment style

• Excellent English, knowledge of other languages a plus

• Experience as an Airbnb host/guest is a plus

• Available for 3 months minimum

What we offer

• Possibility to be hired full-time or to continue working remotely whilst at university

• Unique chance to make your mark in a dynamic and very fast-growing company shaking up the sharing economy

• Allowance depending on what office you'll be

Location

• You can choose to be based either in our Barcelona Office or our HQ in London. There is also the possibility to work remotely from Spain.

How to apply

If you want to join the KeyNest team, please send your CV and a few lines about yourself to careers@keynest.com. We look forward to meeting you.

KeyNest is an award-winning travel tech startup whose mission is to facilitate Airbnb key handovers worldwide. The KeyNest network is made of thousands of local shops across the world, where Airbnb hosts and property managers can securely store their keys so that their new tenants/guests/cleaners/contractors can pick them up whenever is convenient.

As a global partner of Airbnb, we have checked in more than 1,000,000 guests across 500 cities on three continents. Our team is the heart of soul of this business and its continued global expansion. We’re looking for an Operations Manager to continue and accelerate our growth in Germany.

The role

• Recruit new stores to join the KeyNest partner programme, in person and over the phone

• Liaise with our customers to find the best suitable partner

• Train and/or mystery shop our partner stores where required

• Demonstrate an in-depth knowledge of our product offering to customers

• Help provide excellent support for our customers

• Help reach out to potential customers

Who we are looking for

• Excellent communication and outgoing personality

• Fluency in German is required

• Pro-active, self-motivated and work well in a team environment style

• A good level of English is required

What we offer

• Unique chance to make your mark in a well-funded, dynamic & fast-growing start-up shaking up the sharing economy

• Opportunity to work within a young, international and highly ambitious team

• Unlimited support from our London head office

Location

You can choose to be based either in our HQ in London or our offices in Paris and Barcelona. There is also the possibility to work remotely from Germany.

How to apply

If you want to join the KeyNest team, please send your CV and a few lines about yourself to careers@keynest.com. We look forward to meeting you.