Over 1500 key exchange locations nationwide
Solution for Simple and Digital Check-in
The check-in process is a hassle. Hosts and guests are required to complete mandatory steps: fill out a bunch of documents, deal with rental agreements (and store them), make endless copies of passports, process tourist taxes, verify identities, generate statistical data, and send all the information off to the authorities. It’s an incredibly time-consuming activity and often creates a negative first-time experience for the guest.
KeyNest hosts already save so much time by giving guests access to the accommodation without being physically present. But there are still gaps in the system that make all these steps tedious and require time. Fully digitizing every aspect of the check-in process is an ideal way. It’s more secure, saves time, and ultimately enriches the guest experience.
Well, we are here to tell you that it is possible. With a little help from our partner Chekin, you can easily manage all your check-ins and leverage their multitude of features to make them a breeze for you and your guests.
What is Chekin?
Chekin aims to help vacation rental owners and property managers save time and money by streamlining the check-in process and, through doing so, creating an easier check-in experience for guests. The platform imports your reservation information and guest details so automatic triggers can be set to send your guests the information they need for a smooth check-in.
Chekin also has several integrations with local police in Europe and remote access solutions so that you can send guest information to the police automatically and give your guests the option to self-check in. Moreover, Chekin launched an Upselling feature designed for hosts, so getting extra revenue is easier than ever.
Avoid Lodging Check-in Fraud and unnecessary waste of time!
Digital solutions like Chekin creates security around the check-in process and makes sure your role as host is flexible and efficient.
Time is key when managing short rental homes. By automating your check-ins, you will save hundreds of hours a year: Online guest registration, automatic report to authorities, contracts and digital sign, custom emails, upselling, ID verification, tourist taxes, remote access, online payments and more.
So, say bye to manual tasks. Be more efficient by putting effort on really valuable practices for your business that directly increase revenue.
But not only about saving your time. You may have heard, or been a victim of certain kinds of check-in fraud. According to the American Hotel and Lodging Association, 55% of all credit card fraud takes place in the hospitality industry. In these unfortunate scenarios, the guest loses money and often the property owners lose money too—they’re usually the ones who have to refund the owner of the stolen credit cards. Chekin's ID verification put an end to this practice.
The KeyNest + Chekin Partnership Solution
Integration with Chekin solution helps remedy many issues. After the guest receives their booking confirmation, the process works like this:
● The guest receives an email asking them to register online, sign the short rental agreement, and validate their identity by snapping a selfie and a picture of their ID or passport.
● Chekin uses a biometric match to accurately verify the guest’s identity.
● The guest uses that same link in the email to pay the tourist tax and you as a host can run a pre-authorization on the card to ensure the payment is secure.
● Once the identity is verified, the guest gets an email with an address and specific info on how to get their keys.
● The guest heads to the local KeyNest pick-up location and verifies their unique 6-digit code collection code with a real person.
● All the statistical data is generated automatically, sent to the appropriate authorities, and Chekin deals with all the legal compliance.
● The guest documentation is stored in the Chekin dashboard for as long as required by law.
KeyNest’s human and in-person verification system works well in conjunction with Chekin’s online check-in solutions. You get both technology and a trained person to verify the guest’s identity. The combination offers two layers of protection (no longer a single point of failure) and eliminates a lot of risks. Overall, these benefits offer a safer and more comprehensive check-in.
Bonus: Integrate Chekin with a Property Management System (PMS)
Chekin also easily integrates with several property management systems you may already be using. You can check its marketplace. Start a 14 days free trial period with Chekin. Check out for more info on how to connect your current PMS system with Chekin.