Preventing Key Loss: Practical Solutions for Airbnb Hosts

As an Airbnb host, ensuring a smooth and hassle-free experience for your guests is crucial. One common issue hosts like yourself face is the loss of keys by guests or cleaners, leading to potential security concerns and inconvenience.

In this blog post, we'll explore practical solutions to prevent key loss and share insights on the use of KeyNest tags, keychains with phone numbers, and the cautious approach to using Airtags.

KeyNest Tags: A Digital Safety Net

One innovative solution gaining popularity is the use of KeyNest tags. The key safety net is an added benefit to using KeyNest Points for local key storage and exchange.

These little green tags are equipped with a logo and ID, making it easy for people who find them to report it to KeyNest Customer Service. They are completely anonymous though - so the keys can never be identified by a stranger. When reported to KeyNest Customer Service, the KeyNest Team would directly contact the keys’ owner, letting them know the key whereabouts.

The process is simple:

if a guest loses their keys, the person who finds them can return the keys to the nearest KeyNest location or call the KeyNest Customer Servive, preventing potential security breaches.

No address is attached to the keys, but by reading the key ID placed on the fob, the KeyNest Team is able to inform the key owner about the key location.

Caution with Airtags: Privacy Concerns

Example of a comment from a guest worried about an Airtag attached to his Airbnb’s key

While some hosts may suggest attaching Apple Airtags to keys for easy tracking, we strongly advise against this practice.

Tracking guests' locations through Airtags is a violation of privacy and can lead to uncomfortable situations. Respect your guests' privacy and opt for more ethical solutions.

Personalised Keychains with a phone number

For a more manual approach, consider creating personalised keychains with your phone number or email information.

This not only helps in the recovery process but also reassures guests that there is a plan in place if they misplace their keys. Remind guests during check-in about the importance of keeping the keychain secure.

Trust in Humanity: Most People Want to Do the Right Thing

It's essential to remember that most people are inherently good and want to do the right thing. When random strangers find keys on the street, they often try to return them to the owner.

However, to facilitate this process, ensure that your keys do not have your home address attached. Instead, use one of the recommended methods mentioned above for a secure and efficient key recovery process.

About Us

KeyNest offers you a convenient service for storing and exchanging your property keys. You can drop off a key at any of the 7,000+ locations in our network, so there’s one such Point located next to your property already.

Guests, cleaners or contractors can then collect the key securely from a KeyNest Point, which is usually open 24/7. You'll be notified each time the key is picked up or returned, and you can even customize check-in and check-out times.

KeyNest has an ever-expanding global network of locations located just minutes from your property. To find out more, visit our website.