Key exchange for busy urban dwellers

When you’re rushed off your feet you don’t always have time to meet people and hand over keys. Whether you have a cleaner coming round, a friend is using your flat while you’re out of town or your family need to feed your cat when you’re away, KeyNest is the convenient and secure key exchange solution for busy city dwellers.

Step 1

Deposit your keys at your local KeyNest

Creating your KeyNest account takes just 30 seconds - and you'll recieve a drop-off code straight away. Then just bring your keys to your local KeyNest, where we’ll attach a tracking fob and place them in our secure safe.

If you bring them to an automatic locker then just enter the code and place them inside.

Step 2

Send the collection code to your guests

Share the KeyNest location and the unique 6-digit collection code with your cleaner, friends or family.

They’ll either give this code to the shopkeeper or enter the code at one of our automated lockers, and they’ll be able to take the keys away.

Step 3

Get notified every time your keys are collected or returned

Sit back and relax – we’ll let you know when your keys are collected or dropped off.

Returning them is as easy as dropping them back at the locker or handing them back to the staff at our store.

 
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What KeyNest customers are saying

“KeyNest really simplified my life as a host. The guests really like it, and I can manage check-ins from anywhere. I actually use it for my cleaners as well - it’s so simple to use.”

Enzo, Airbnb host

“KeyNest was so easy to use, we checked in whenever we wanted to -I wish every Airbnb host had this.”

Oliver, Enzo’s Airbnb guest

“KeyNest allows us to manage properties all across London by giving our staff quick access to our homes without any hassles. We don’t have to waste time planning and commuting from home to home - now all we have to do is send a code!”

Operations team, GuestReady

Want to see more testimonials?
Visit our Trustpilot page


Why KeyNest?

Key exchange with KeyNest is the easiest and most secure way to exchange keys. Book online, drop your keys off at your local store and your friends, family or cleaner can pick them up at their convenience.

The easy solution

Convenient, easy and fuss-free key exchange.

Peace of mind

Safe and secure insurance-approved key storage.

Updates - wherever, whenever

Email notifications and online status tracking.

5-star rated customer support

Our customers have rated us 5 stars on Trustpilot.

Local stores

Over 1500 local stores across the UK.

Access your keys any time.

Round the clock key access with over 1000 24-hour stores.

Rolling subscription, cancel anytime


Pricing

We have three price plans that all feature online key tracking, 24/7 UK support and access to our network of 1500 stores. Just choose to be billed annually, monthly or per collection, depending on how often you’ll be using KeyNest.

PAYG

£5.95 per key collection
£7.14 incl VAT

drop-off is always free

key storage for 30 days
online key tracking
24/7 support

Keyholding
subscription

£50 per year
£60 incl VAT

select yearly plan and enter code keyholding on checkout page for this offer

8 key collections per year
unlimited key storage
online key tracking
24/7 support

Monthly
Subscription

£18.95 per month
£22.74 incl VAT

billed monthly

unlimited key collections
unlimited key storage
online key tracking
24/7 support

Rolling subscription - cancel anytime


Frequently Asked Questions

Not sure how to add your keys to KeyNest? Not sure which plan to go for? The questions we get asked the most are below. Can’t find what you’re looking for? Reach out to our friendly support team by email or give us a ring on 0203 633 4599.

What are KeyNest Stores?

Stores are our network of locations that provide a smart key exchange service, allowing you to securely store keys so that someone else can collect them later. Our regular Stores are a variety of independent local businesses such as newsagents and cafés, and we have automated lockers outside supermarkets, retail parks and shops.

Is KeyNest right for me?

KeyNest is ideal for busy urban residents who want to:

  • let in a cleaner
  • share their apartment with friends and family
  • protect themselves against getting locked out of the house

Is KeyNest secure?

We take security very seriously at KeyNest. Keys in our regular Stores are stored securely in a locked safe and only handled by trained staff, and our automated lockers are fitted with security cameras. We will never ask you to provide us with your exact address, so the identity of your keys will be protected at all times. Whether you are using regular Stores or automated lockers, you’re able to track the movements of your keys with our automatic notifications. Head over to our security page to find out more.

Which plan is right for me?

We have three price plans, and you can choose the best plan for you based off how often your keys will be collected. If you will only collect your keys a few times a year, we offer a keyholding plan. Our monthly plan is our most popular subscription, and we also offer a pay as you go option if you'll only be using Keynest as a one-off.

Where is my nearest KeyNest?

We have over 1800 locations across the UK and Europe, so your local KeyNest is probably just around the corner. Head over to our locations map to find your nearest KeyNest Store.

How do I add new keys to my account?

Adding your keys only takes 30 seconds! Sign up or log in and you’ll be promoted to add a new key. Then just choose your local store and select your plan, and your key will be added to your account.

How do I drop off my keys?

After you add a key in the My Keys section online, you will receive a 6-digit drop-off code. If you’re dropping off your keys at one of our regular stores, the staff will enter the code and attach one of our fobs. The keys will then be scanned and stored securely in our safe. If you’re using one of our automated lockers, just select send a parcel on the screen, enter the drop-off code, and place your keys inside the locker. Click here to find out more about using our automated lockers.

How are my keys collected?

Generate a collection code from the my keys section of your dashboard and send the details to the person who will be collecting the key. They can then collect the key by sharing the code with the staff at our regular stores or entering the details into one of our automatic lockers. Watch this video for more information on how to use our automated lockers.

How will I know if my keys have been collected?

Every time your keys are dropped off or collected at one of our stores you’ll automatically receive an email notification with the details. You can also see the movement history of your keys at any time by logging into your KeyNest dashboard.

How are my keys returned?

At our regular stores your keys just need to be handed back to the shopkeeper, who will scan them and place them back in our safe. Keys can be returned to our automatic lockers by selecting send a parcel on the locker screen, re-entering the code that was used to collect the keys and placing them back inside the locker. Click here for more details on returning keys to an automated locker.

Are KeyNest Stores open 24/7?

Most KeyNest Stores are open 24/7 - you can check our store map to confirm if your local store is open 24-hours.

What should I do if I lose or damage my KeyNest fob?

Our fobs are pretty sturdy, but if they’re damaged or lost give us a call on 02036 334599 and we’ll sort it out.