KeyCafe SmartBox vs KeyNest Lockers

A side-by-side comparison of the hardware, setup, and daily use

KeyCafe SmartBox

KeyCafe SmartBox

Coverage
N. America, limited EU
Interface
Convoluted, multi-step
Capacity
9, needs extension for more
Pricing
Higher upfront and monthly
Integrations
30+, open API
Access
Navigate through several menus
KeyNest Smart Locker

KeyNest Smart Locker

Coverage
Global, 7,000+ locations
Interface
Simple, one step
Capacity
9, 21 or 39 in one unit
Pricing
Lower upfront and monthly
Integrations
30+, open API
Access
Pick-up-and-go, fob, badge or code
Pricing icon

Calculate your savings

How many keys are you looking to store? info
You only need enough capacity for the maximum number of keys that will be in the locker at one time.

The locker randomises which compartment a key is stored in.

Save over AU$2,150 with KeyNest

KeyCafe
Base + 7 x 42 extension
AU$15,643
KeyCafe
Base + 1 x 18 extension + 6 x 42 extension
AU$14,843
KeyCafe
Base + 6 x 42 extension
AU$13,944
KeyCafe
Base + 1 x 18 extension + 5 x 42 extension
AU$13,144
KeyCafe
Base + 5 x 42 extension
AU$12,245
KeyCafe
Base + 1 x 18 extension + 4 x 42 extension
AU$11,445
KeyCafe
Base + 4 x 42 extension
AU$10,546
KeyCafe
Base + 1 x 18 extension + 3 x 42 extension
AU$9,746
KeyCafe
Base + 3 x 42 extension
AU$8,847
KeyCafe
Base + 1 x 18 extension + 2 x 42 extension
AU$8,047
KeyCafe
Base + 2 x 42 extension
AU$7,148
KeyCafe
Base + 1 x 18 extension + 1 x 42 extension
AU$6,348
KeyCafe
Base + 1 x 42 extension
AU$5,449
KeyCafe
Base + 1 x 18 extension
AU$4,649
KeyCafe
Base
AU$3,750
KeyNest
Large locker + 6 x 44 extension
AU$14,793
KeyNest
Medium locker + 6 x 44 extension
AU$14,493
KeyNest
Small locker + 6 x 44 extension
AU$14,193
KeyNest
Large locker + 5 x 44 extension
AU$12,794
KeyNest
Medium locker + 5 x 44 extension
AU$12,494
KeyNest
Small locker + 5 x 44 extension
AU$12,194
KeyNest
Large locker + 4 x 44 extension
AU$10,795
KeyNest
Medium locker + 4 x 44 extension
AU$10,495
KeyNest
Small locker + 4 x 44 extension
AU$10,195
KeyNest
Large locker + 3 x 44 extension
AU$8,796
KeyNest
Medium locker + 3 x 44 extension
AU$8,496
KeyNest
Small locker + 3 x 44 extension
AU$8,196
KeyNest
Large locker + 2 x 44 extension
AU$6,797
KeyNest
Medium locker + 2 x 44 extension
AU$6,497
KeyNest
Small locker + 2 x 44 extension
AU$6,197
KeyNest
Large locker + 1 x 44 extension
AU$4,798
KeyNest
Medium locker + 1 x 44 extension
AU$4,498
KeyNest
Small locker + 1 x 44 extension
AU$4,198
KeyNest
Large locker
AU$2,799
KeyNest
Medium locker
AU$2,499
KeyNest
Small locker
AU$2,199

Software

KeyCafe
KeyNest
Plans
KeyCafe 3 tiers: Lite, Premium, Business Pro
KeyNest 2 tiers: Standard, Premium
Price
KeyCafe AU$119–AU$259/mo
KeyNest AU$99–AU$119/mo
Unlimited keys & users
KeyCafe Yes
KeyNest Available on standard plan
Cellular connectivity
KeyCafe AU$499
KeyNest AU$0
Data imports/exports
KeyCafe Yes
KeyNest Available on standard plan
Installation and Onboarding assistance
KeyCafe Yes
KeyNest Available on standard plan
Time-restricted codes
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Available in all versions
Key-level permissions
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Available on standard plan
Movement and activity history
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Available on standard plan
24/7 phone support
KeyCafe Requires Business Pro KeyCafe Plan, AU$259 per month
KeyNest Available on standard plan
API connection
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Premium
Staff badges
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Premium1
Third-party integrations
KeyCafe Requires Premium KeyCafe Plan, AU$119 per month
KeyNest Premium
White Label Logo
KeyCafe Requires Business Pro KeyCafe Plan, AU$259 per month
KeyNest Premium
Reservations
KeyCafe Requires Business Pro KeyCafe Plan, AU$259 per month
KeyNest Premium
Dedicated slot
KeyCafe Requires Business Pro KeyCafe Plan, AU$259 per month
KeyNest Premium

1 You can re-use existing staff cards and badges

Testimonials icon

Works in any industry

Allsop testimonial Short-term rentals testimonial VolkerFitzpatrick testimonial XPO Logistics testimonial Hilton testimonial Metung Holiday Villas testimonial Aircraft Hotel & Event testimonial Landing testimonial KIS Autocentres testimonial

Where KeyNest has the advantage

KeyCafe
KeyNest
Global network
KeyCafe Focuses primarily on North American hubs, with fewer than 1,500 established global locations.
KeyNest Access a massive global infrastructure of 7,000+ locations, trusted by millions of global users.
Hardware capacity
KeyCafe Base units have limited capacity, often requiring additional paid expansion boxes to match volume.
KeyNest Store up to 39 keys in a single, compact unit without the need for expensive expansion modules.
Connectivity
KeyCafe Standard internal antennas may struggle for connectivity in underground or signal-shielded locations.
KeyNest A 30cm high-gain antenna ensures a stable signal in basements, garages, and thick-walled buildings.
Software integration
KeyCafe Integration options are available and may require custom API work on their end and an additional specific Business Pro subscription.
KeyNest Native, seamless integration with major platforms thanks to the most in-depth API on the market.
24/7 support
KeyCafe 24/7 phone support is restricted to high-tier plans, with lower tiers limited to chat and email.
KeyNest Multilingual 24/7 phone support is included for every user as standard on all plans.
Versatility from the get-go
KeyCafe Premium payment plan required to create user badges.
KeyNest Includes the capability to create user badges with the base plan.
Camera monitored
KeyCafe Camera records during key exchanges only, not 24/7.
KeyNest Users can easily install a doorbell camera with one of the internal USB sockets, with the capability to attach it to the locker itself.
VolkerFitzpatrick Landing
Hilton JLL
XPO Savills

of the 70,000 customers that have their keys handled by us

Two letting agents viewing KeyNest portal on the laptop
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Book a demo call

Quick, no‑obligation call to give you an overview of this solution & answer any questions you may have.

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Have a question? Get in touch

Looking for a custom solution? Need help? Fill out the form below and one of our friendly team members will get back to you.

FAQ icon

Frequently Asked Questions

Can't find what you're looking for? Reach out to our friendly support team by Chat or give us a ring on 02 8000 3202

Do I need an app?

No. Guests and drivers can collect keys using a simple screen code or a user badge.

Is it secure?

Yes. Our lockers are built from automotive-grade galvanised steel with tamper-resistant locks.

Can it work offline?

Yes. If there’s a power outage and the internet is down, and 4G can’t be detected via the SIM, KeyNest can generate two types of codes:

  • Master code — gives access to all key slots
  • Individual code — gives access to a single slot

How many keys can I hold?

We offer S, M, and L sizes. Our L Locker holds 39 keys in a single sleek unit, and can be extended to hold hundreds more.

What if I move locations?

KeyNest Lockers are plug-and-play. Simply unbolt the locker from the backplate, move it to your new site, and plug it in.

Is it compatible with my existing staff fob?

Most likely, yes — but please double-check with your sales rep.

What is the lead time?

It depends on where you’re located, but on average it’s 5–7 days.

Are KeyNest Lockers IP rated?

Some of our KeyNest Lockers are IP rated — please double-check with your sales rep.