Airbnb check-ins made easy

Smart key exchange store
Step 1

Deposit your keys at your local KeyNest Point

Smart key exchange store

Sign up in seconds and choose from thousands of local points. Over 5,000 points are open 24/7, and you’ll instantly receive everything you need to drop off your keys. When you bring your keys to the point we'll store them securely and anonymously.

If you’re using an automatic locker then just enter the drop-off details on the screen and place them inside.

Guest key pickup email
Step 2

Send the collection code to your guest

Guest key pickup email

Share the KeyNest location and the unique 6-digit collection code with your guest. Our shopkeeper will welcome them, check their code, and hand over the keys.

You can also share collection codes with cleaners, maintenance workers, and anyone else who needs property access.

Smart key pickup in store
Step 3

Get notified every time your keys are collected or returned

Smart key pickup in store

Sit back and relax – we’ll let you know when your keys are collected or dropped off.

Returning them is as easy as dropping them back at the locker or handing them back to the staff at our point. When your keys need to be collected again, just book a new collection code.

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Self check-in

Let your guests check in when they want to

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More control

Always know where your keys are

Share key icon

Give access to third-parties

Let in cleaners and maintenance workers

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Compatible with any property

Use for any building, even communal apartments

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Peace of mind

Secure key storage, notifications and online tracking

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Available 24/7

24-hour call support and locations open 24/7

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Share your keys on the go with the KeyNest App

Add keys and generate and share collection codes with your guests from anywhere using the KeyNest App. View movement history and find out where your keys are in seconds.

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KeyNest app

Host with confidence! We are a global Host Assist partner of Airbnb

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We have thousands of happy customers, here’s what they say

Happy guest
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Price plans for every host

Pay as you go
A$1299ex GST A$1429
per key collection
First day storage included
+ 99¢ storage per additional day
+ A$1.09 storage per additional day
  • Track every key movement in real time
  • 24/7 support for complete peace of mind
  • Magic link for your guests to know when & where to collect your keys
  • Time-restricted codes for extra security
  • Grant ongoing access with re-usable codes
  • Access codes automatically created and communicated to your guests through Airbnb or your PMS
Monthly Plan
A$4999ex GST A$5499
per key per month
Unlimited movements & storage
  • Track every key movement in real time
  • 24/7 support for complete peace of mind
  • Magic link for your guests to know when & where to collect your keys
  • Time-restricted codes for extra security
  • Grant ongoing access with re-usable codes
  • Access codes automatically created and communicated to your guests through Airbnb or your PMS
Yearly Plan
A$3999ex GST A$4399
per key per month, billed annually
Unlimited movements & storage
  • Track every key movement in real time
  • 24/7 support for complete peace of mind
  • Magic link for your guests to know when & where to collect your keys
  • Time-restricted codes for extra security
  • Grant ongoing access with re-usable codes
  • Access codes automatically created and communicated to your guests through Airbnb or your PMS
FAQ icon

Frequently Asked Questions

Can't find what you're looking for? Reach out to our friendly support team at

Do KeyNest Points cater to my needs?

If you need a way to provide secure property access, then our KeyNest Points are right for you. Our clients include:

  • Airbnb hosts sharing keys with guests and cleaners
  • Short-term rental companies sharing keys with guests, cleaners, greeters, or maintenance staff
  • Estate agents and property managers sharing keys with contractors and staff
  • Busy urban residents looking to provide property access to friends, cleaners or contractors.

Is KeyNest secure?

Yes - our KeyNest Points are totally secure by design! Always stored anonymously, keys in our regular points will only be handled by trained staff, and our automated lockers are all fitted with security cameras. You’ll also always be able to track the movements of your keys with our automatic notifications. Head over to our security section to find out more.

Where is my nearest KeyNest Point?

We have over 4000 locations across Europe, North America and Australia, so your local KeyNest Point is probably just around the corner. Head over to our locations map to find your closest Store.

There isn't a KeyNest near me, what do I do?

No need to panic! Just fill out our request form to let us know that you’d like a KeyNest Point in your area. To get your point up and running as quickly as possible, it would be great if you could suggest a convenient newsagents or corner shop that we could recruit. We're only able to guarantee a new KeyNest Point for customers who sign up to our monthly plan - but we aim to get back to all requests within two weeks.

How do I switch my KeyNest Point?

Just generate a new collection code, collect your keys, and take them to your new KeyNest Point. The shopkeeper will scan the fob and securely store them for you. All your collection codes will remain valid.

What should I do if I lose or damage my KeyNest fob?

Our fobs are pretty sturdy, but if they’re damaged or lost give us a call on +61 2 8000 3202 and we’ll sort it out.

Yes! For easy continuity, all monthly and yearly subscriptions renew automatically on the exact date and time that the subscription was originally created. There is no limit to how short your monthly subscription can be, and you are free to cancel your monthly and yearly subscriptions at any point before the next renewal.