Airbnb Hosts Email Tips : 5 Emails To Enhance Direct Bookings
Email marketing serves as a mighty tool for Airbnb hosts looking to connect with potential guests and boost direct bookings. By crafting tailored, compelling emails, you can build a rapport with your audience, increasing the chances of them choosing your property for their next getaway. In this article, we'll delve into five effective email templates designed to help you enhance your direct bookings.
Welcome Email:
The welcome email is your chance to make a stellar first impression and establish a connection with guests as soon as they've made their booking. Take the opportunity to set expectations, provide essential arrival tips, and offer check-in instructions.
Example/Template:
Subject: Welcome to [Your Property Name] - Your Home Away From Home!
Dear [Guest's Name],
We're delighted you've chosen [Your Property Name] for your upcoming stay in the heart of the USA. We're committed to ensuring your experience is nothing short of extraordinary.
In this email, we'd like to provide you with valuable information to make your stay exceptional. We've attached a welcome guide with local tips and answers to frequently asked questions.
To check-in, visit [Store Name], just a 2-minute walk from the property. You can collect the key starting at 2 PM, and you'll need this Collection Code: [code].
If you have any questions or need assistance, please don't hesitate to reach out. We're here to make your stay memorable!
Warm regards, [Your Name] [Your Property Name]
Exclusive Offer Email:
Offering exclusive deals or discounts to your email subscribers can motivate them to book directly with you again. Encourage guests to share the email with family and friends.
Example/Template:
Subject: A Little Surprise - Save 20% on Your Next Adventure in (State Name)!
Dear [Guest's Name],
We loved having you at [Property Name], and to show our appreciation, we're offering you an exclusive 20% discount on your next stay with us within a year. Book directly with us to redeem this offer!
Just reply to this email with your preferred dates, and we'll take care of the rest. Feel free to share this email with friends and family, and if they mention your referral, they'll enjoy the same deal.
We look forward to hosting you again soon!
Best regards, [Your Name] [Your Property Name]
Local Events And Attractions Email:
Sharing information about exciting local events and attractions can inspire guests to return and explore your area. Be sure to highlight local events that may not be widely known but are worth experiencing.
Example/Template:
Subject: Discover the Best of [Location] - Upcoming Events and Must-Visit Attractions!
Dear [Guest's Name],
There's always something exciting happening in [Location], and we want to ensure you experience the best during your stay at [Your Property Name].
In this email, you'll find a curated list of upcoming events, festivals, and must-visit attractions in our vibrant city. From music festivals to art exhibitions, there's something for everyone!
If any of these events pique your interest or if you'd like more information, feel free to reach out. We're here to assist you in planning your itinerary.
Warm regards, [Your Name] [Your Property Name]
Post-Stay Thank You Email:
Expressing gratitude to your guests post-stay encourages loyalty and the possibility of 5-star reviews.
Example/Template:
Subject: Thank You for Choosing [Your Property Name] - We Hope You Had a Wonderful Stay!
Dear [Guest's Name],
We hope this email finds you well and that you've arrived home safely after your stay at [Your Property Name].
We trust you had a fantastic time and that our accommodations exceeded your expectations. Your feedback is invaluable to us, so if there's anything we can improve, please let us know by replying to this email.
If you plan to revisit [Location], please don't hesitate to reach out. We'd love to welcome you back and offer a special discount.
Best regards, [Your Name] [Your Property Name]
Referral Program Email:
Encourage guests to refer your property to friends and family by introducing a referral/loyalty program.
Example/Template:
Subject: Invite a Friend and Enjoy Exclusive Benefits at [Your Property Name]!
Dear [Guest's Name],
We hope you had an unforgettable stay at [Your Property Name]. As a token of our appreciation, we're excited to introduce our new referral program.
Refer a friend or family member to stay at [Your Property Name], and both you and your referral will enjoy exclusive benefits. When your referred guest books their stay, you'll receive a [discount percentage or freebie] on your next reservation, and your referral will also receive a special [discount or perk].
To participate, share your unique referral code [CODE123] with your friends and family. They can use this code when booking directly through our website to claim their special offer.
Thank you for being a part of our community, and we look forward to welcoming your loved ones to [Your Property Name]!
Warm regards, [Your Name] [Your Property Name]
In conclusion, email marketing can significantly boost your direct bookings as an Airbnb host. Utilize these five email templates to build strong connections with your audience, promote your property, and inspire guests to choose your accommodation for their next trip. Remember, personalization and timely communication are key to successful email campaigns. Happy hosting!
About Us
KeyNest offers you a convenient service for storing and exchanging your property keys. You can drop off a key at any of the 7,000+ locations in our network, so there’s one such Point located next to your property.
Guests, cleaners or contractors can then collect the key securely from a KeyNest Point or KeyNest Locker which is usually open 24/7. You'll be notified each time the key is picked up or returned, and you can even customize check-in and check-out times. By leveraging technology and a global network of locations, KeyNest continues to redefine property management, offering solutions tailored to meet the evolving needs of the rental market..
KeyNest has an ever-expanding global network of locations located just minutes from your property. To find out more you can contact us.
Neil Beltran 10 March 2025